February 1, 2012 -
Daphna Gans, Christina M. Kinane, Dylan H. Roby, Jack Needleman, Dave Graham-Squire, Gerald F. Kominski, Ken Jacobs, David Dexterand Ellen Wu Achieving Equity by Building a Bridge from Eligible to Enrolled
Language barriers could deter more than 100,000 Californians from enrolling in the state’s Health Benefit Exchange. The study recommendations include investing in linguistically and culturally appropriate marketing and outreach as well as investing in primary care and workforce diversity in underserved areas, among other actions.