Job Opening: Program Assistant

Program Assistant (4723C) #35754

Main Campus-Berkeley

Application First Review Date: June 1, 2022

About Berkeley

At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.

The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.

We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners.  In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.

Departmental Overview

IRLE is an “Organized Research Unit” of the University of California at Berkeley. IRLE brings together faculty from several academic departments and supports multidisciplinary research about labor and employment relations. IRLE sponsors many faculty-run research centers. IRLE sponsors numerous community service programs, including the California Public Employee Relations, Center for Labor Research and Education, the Center on Wage and Employment Dynamics, Center for the Study of Child Care Employment (CSCCE). It publishes the widely respected academic journal, Industrial Relations: A Journal of Economy and Society, and houses an important research library that collects and preserves a wide array of information about work, organizations and labor issues.

The Center for Labor Research and Education (Labor Center) provides public service and outreach program providing research and information on unions and the changing workforce for students, scholars, policymakers and the public. Labor Center workshops and leadership development schools build the capacity of unions and community organizations to address a rapidly changing and challenging political and economic environment.

Reporting to Lead Administrative Assistant, the Program Assistant performs a variety of moderately complex to difficult tasks across a variety of administrative functions in support of varied programs offered by the Labor Center. Tasks include maintaining office calendar and sending reminders of impending appointments; composing emails, letters and reports as needed; processing payments for vendors; assisting and overseeing significant events; acting as liaison between different departments and campus service providers; Attend, prepare agendas, take notes and provide virtual meeting support for regular team meetings where appropriate.

Application Review Date

The First Review Date for this job is: June 1, 2022.

Responsibilities

  • Under general supervision, (and in conjunction with CRLE’s Lead Admin and others) provides administrative support for the day-to-day operations of the Labor Center and special projects as needed.
  • Serves as front office and first point of contact, including reception and mail services, for the Labor Center with duties to include answering phones, greeting visitors (students and others) to the office, answering general email inquiries.
  • Assists Lead Admin with recruitment, hiring and onboarding activities for academic, staff and student employees.
  • Works with Lead Admin to prepare travel arrangements for the Labor Center Leadership, Principal Investigators, staff, students and guests, including itineraries, and processing travel advance requests and reimbursements.
  • Works with Lead Admin to maintain complex spreadsheets tracking costs associated with independent contractors, invoice submissions, financial accounting and purchasing activities.
  • Coordinates IT or Facility Service Requests as needed.
  • Maintain office equipment inventory.
  • Support virtual meeting & webinar requests and technical assistance.
  • Ensures basic program logistics for event support (e.g. site management; food; equipment; materials) oversees administrative and logistical arrangements for conferences, advisory board meetings and recurring staff meetings and retreats.
  • Fulfills publication orders, tracks customer complaints, coordinates refunds and follows-up with appropriate staff to ensure timely response and resolution, provides inventory reports.
  • Recruits, trains and supervises student assistants to complete some of the above tasks.

Required Qualifications

  • Must be able to lift 50 lbs.
  • Excellent organizational, problem-solving, and oral/written communication skills.
  • Excellent interpersonal communication skills and political acumen, including skill in effectively communicating with staff at all levels.
  • Thorough organization skills and ability to multi-task within demanding timeframes.
  • Ability to work independently and as part of a team.
  • Ability to use sound judgement in responding to issues and concerns.
  • Ability to learn and master new computer applications.
  • Ability to determine when issues/problems need to be brought to the attention of higher-level staff and/or management.
  • Strong organizational and time management skills.
  • Proficient computer skills (Word, Excel, PowerPoint, WordPress, and Google Docs/Shared docs.
  • Ability to provide audio visual support and troubleshoot moderate technical issues related to event production, staging, etc.).
  • Ability to communicate clearly both verbally and in writing.
  • Excellent customer service orientation, initiative, and follow-up.
  • Ability to interact with a diverse population in a dynamic work environment.
  • Previous office experience.

Preferred Qualifications

  • Interest in labor issues and workforce development program development, and social and economic justice.
  • Previous office experience required.

Salary and Benefits

  • This is a full-time (40 hours/week), career position, eligible for full UC benefits.
  • This position is a non-exempt, bi-weekly paid position.
  • Hourly pay for this role is commensurate with experience with a range of $22.73 to $26.51.
  • For information on the comprehensive benefits package offered by the University visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

How to Apply

Please submit your cover letter and resume as a single attachment when applying. To apply please visit: https://careerspub.universityofcalifornia.edu/psp/ucb/EMPLOYEE/HRMS/c/HRS_HRAM.HRS_APP_SCHJOB.GBL?Page=HRS_APP_JBPST&Action=U&FOCUS=Applicant&SiteId=21&JobOpeningId=35754&PostingSeq=1

Other Information

This position is governed by the terms and conditions in the agreement for the Clerical & Allied Services Unit (CX) between the University of California and Teamsters Local 2010. The current bargaining agreement manual can be found at: http://ucnet.universityofcalifornia.edu/labor/bargaining-units/cx/index.html

Conviction History Background

This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.

Equal Employment Opportunity

The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant see:
https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

For the complete University of California nondiscrimination and affirmative action policy see:
http://policy.ucop.edu/doc/4000376/NondiscrimAffirmAct