October 10, 2020 -
Seattle Times
Amazon’s turnover rate amid pandemic is at least double the average for retail and warehousing industries
“The assumption that streamlining processes leads in a linear fashion to greater efficiencies, and thus cost reductions, may be fundamentally flawed,” professors Beth Gutelius and Nik Theodore wrote in the paper, commissioned by the U.C. Berkeley Center for Labor Research and Education and Working Partnerships USA.