Restaurants & Food Services

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Publication for Sale

California Workers' Rights: A Manual of Job Rights, Protections and Remedies

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Chris Benner, Sarah Mason, Françoise Carréand Chris Tilly

Delivering Insecurity: E-commerce and the Future of Work in Food Retail

This report examines trends in food retail in the U.S. preceding and up through the pandemic, assessing how e-commerce is likely to affect workers in the industry in the next 5-10 years. In contrast to widespread fears that technology leads to automation-related job loss, e-commerce is creating jobs, as customers are now paying for tasks that they used to do themselves for free. But for most of these new positions, job quality is a serious concern, and the passage of Proposition 22 in California this fall exacerbates the problem.

Sarah Thomason

Ordering meal kits for Thanksgiving? Consider the low-wage workers that make them possible

Behind the apps that consumers interact with are large workforces of low-wage workers in fulfillment centers that prepare ingredients and pack them into boxes. This new and growing group of workers, who are primarily immigrants and people of color, has remained invisible in the narrative of how meal-kits are “disrupting” the food industry.

Sylvia Allegretto, Marc Doussard, Dave Graham-Squire, Ken Jacobs, Dan Thompsonand Jeremy Thompson

Fast Food, Poverty Wages: The Public Cost of Low-Wage Jobs in the Fast-Food Industry

Medicaid, the Earned Income Tax Credit and the other public benefits programs discussed in this report provide a vital support system for millions of Americans working in the United States’ service industries, including fast food. We analyze public program utilization by working families and estimate total average annual public benefit expenditures on the families of front-line fast-food workers for the years 2007–2011.