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California Workers' Rights: A Manual of Job Rights, Protections and Remedies

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Françoise Carré, Chris Tilly, Chris Bennerand Sarah Mason

Change and Uncertainty, Not Apocalypse: Technological Change and Store-Based Retail

In this report, we focus on trends in technology adoption in the retail sector, looking beyond the effects of the current crisis to trace how retailers are using digital technologies in ways that alter the quality and quantity of front-line retail jobs. While we recognize the pandemic’s possible impacts on the retail workplace throughout the report, the bulk of our discussion concerns longstanding trends that appear likely to continue over the next five years or longer.

UC Berkeley Labor Center

RELEASE: Change and Uncertainty, Not Apocalypse: Technological Change and Store-Based Retail

New technologies in the retail sector are likely to mean more monitoring and coercion of workers, and a stronger advantage for large companies like Walmart and Amazon, according to a new report released today from the U.C. Berkeley Labor Center and Working Partnerships USA.