Work task technologies and applications

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Workplace technologies are increasingly embedded in the execution, organization, and evaluation of job tasks. In response, unions have negotiated a wide range of provisions to safeguard worker roles, preserve professional autonomy, and ensure equitable and accountable integration of technology into daily work. These agreements address both the operational use of workplace technologies and the broader implications for job classification, training, evaluation, discipline, authorship, and compensation. The examples in this section are organized by key themes reflecting how technology reshapes work functions and the protections unions have sought to embed in contract language.

This section includes the following subcategories:

• 4.3.a Governance of technology integration into job functions: Provisions requiring notice, consultation, or bargaining over new or modified technologies used in work tasks, including AI tools and distance learning systems.
• 4.3.b Control, ownership, and protection of personal and professional autonomy: Contractual terms that address employee rights over digital identity, authorship, social media activity, discretion in task performance, and liability protection.
• 4.3.c Equity in technology access, resources, and compensation: Agreements ensuring fair provision of tools, technical support, training, stipends, and equitable distribution of gains from technology-enabled productivity.
• 4.3.d Job classification, performance metrics, and disciplinary safeguards: Provisions aimed at preserving bargaining unit work, preventing downgrading of positions due to automation, and establishing fair standards for performance evaluation and discipline.
• 4.3.e Technology system oversight and accountability: Contract language securing worker and union oversight over technology systems, including requirements for human review, testing, transparency, policy development, and legal recourse.

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