Remote work and telework
Negotiating Tech: An Inventory of U.S. Union Contract Provisions for the Digital Age
Other workplace technology provisions
6.2 Remote work and telework
As advances in digital technologies make remote work increasingly feasible across a range of occupations, many union agreements have addressed the specific tools and infrastructure needed to support remote work. These provisions focus on ensuring that workers have access to the necessary technologies, digital systems, and support services to perform their jobs off-site. They also establish rules for expense reimbursement, monitoring practices, and program continuity in the context of technology-enabled remote work arrangements.
The content is organized into the following categories:
- 6.2.a Technology and infrastructure support: Defines employer responsibilities for providing hardware, internet connectivity, software, and technical assistance necessary for remote job performance.
- 6.2.b Financial compensation and expense coverage: Covers employer obligations to reimburse or subsidize technology-related expenses, including internet access, home office equipment, and software needs.
- 6.2.c Oversight, equity, and monitoring: Sets standards for equitable treatment of teleworkers and limits the use of surveillance technologies such as webcams and remote monitoring tools.
- 6.2.d Telework program terms and continuity: Addresses procedures for handling technical disruptions, program modifications, and employer-provided equipment failures in remote work contexts.
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