Skills and capabilities for collaboration

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Effective labor-management collaboration depends not only on structures and procedures but also on the skills and shared practices that enable joint work to succeed. Many agreements include provisions to build the capacity of union and management participants—through joint training, dispute resolution practices, and evaluation methods. These provisions aim to support meaningful engagement, improve problem solving, and sustain ongoing collaboration. This section includes the following categories:

• 5.4.a Training for labor-management collaboration: Provides structured training to build shared skills in areas such as communication, contract administration, and interest-based bargaining.
• 5.4.b Dispute resolution: Supports the use of consensus-building, facilitation, and other cooperative methods to address disagreements and resolve issues.
• 5.4.c Partnership evaluation: Establishes metrics and review processes to assess the effectiveness of collaborative efforts and guide ongoing improvements.

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