Information and communications technology definitions

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These provisions define the digital systems, software, and communications tools used by workers in their everyday roles. Definitions commonly include computers, networks, handheld devices, internet-based systems, and employer-owned platforms. As communication and work increasingly occur through digital means, these definitions help determine what usage, access, and monitoring policies apply.

Examples: 

• “As used in this Article, workplace technology means [Employer] furnished electronic equipment and associated software, tools, applications, and cloud/internet-based computer systems that relate to an employee’s methods and means of performing work.” (AFGE-OPM113)
• “The Parties agree that it is mutually beneficial for the Union to be involved in the various phases of new technologies, including computer software, digital communications devices, and computer systems to be utilized by the members of the bargaining unit.” (NATCA-OPM98)
• “Employees remain free to make reasonable personal use of the Company’s computer equipment, networks, systems, portable electronic devices, smart phones, internet accounts and other communications systems [“Company communications systems”].“ (TNG-CWA-PCBA34)
• “As social media usage has grown among our employees and constituents, the Department’s use of social media, such as, blogs, forums, clouds, mash-ups, podcasts, RSS Feed, social networking services, etc., is important in order to pursue [the Employer’s] mission.” (NFFE-OPM61)

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